Step 1 Check the fuser for proper installation. Is the fuser properly installed? | Go to step 3. | Go to step 2. |
Step 2 Reinstall the fuser. Does the problem remain? | Go to step 3. | The problem is solved. |
Step 3 Check the LVPS cable on the LVPS and on the JFSNS connector on the controller for proper connection. Is the cable properly connected at both ends? | Go to step 5. | Go to step 4. |
Step 4 Reconnect the cable. Does the problem remain? | Go to step 5. | The problem is solved. |
Step 5 Check the cable for damage, and replace if necessary. Does the problem remain? | Go to step 6. | The problem is solved. |
Step 6 Check the fuser cable for proper connection and damage, and replace if necessary. Does the problem remain? | Go to step 7. | The problem is solved. |
Step 7 Replace the fuser. See Fuser removal. Does the problem remain? | Go to step 8. | The problem is solved. |
Step 8 Replace the LVPS. See LVPS removal. Does the problem remain? | Go to step 9. | The problem is solved. |
Step 9 Replace the controller board. See Controller board removal. Does the problem remain? | Contact the next level of support. | The problem is solved. |