Invalid firmware/controller board service check

Action	Yes	No
Step 1 Update the firmware. Note: Contact the next level of support for the correct firmware level. Does the problem remain?	Go to step 2.	The problem is solved.
Step 2 Replace the controller board. See Controller board removal. Does the problem remain?	Contact the next level of support.	The problem is solved.

Action

Yes

Step 1

Update the firmware.

Note: Contact the next level of support for the correct firmware level.

Does the problem remain?

Go to step 2.

The problem is solved.

Step 2

Replace the controller board. See Controller board removal.

Does the problem remain?

Contact the next level of support.

The problem is solved.

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