Memory failure service check

Step 1

Check the memory module on the controller board for proper installation and damage, and reseat if necessary.

Is the memory module properly installed and free of damage?

Go to step 2.

Go to step 3.

Step 2

Reset the printer.

Does the problem remain?

Go to step 3.

The problem is solved.

Step 3

Replace the memory module.

Does the problem remain?

Contact the next level of support.

The problem is solved.