RFID Option communication error service check

Step 1

Check if the USB cable from the RFID Option is plugged into the USB Host Port on the back of the printer.

Is the RFID Option cable plugged into the USB Host Port?

Contact the next level of support.

Go to step 2.

Step 2

1. Turn off the printer.



2. Plug the RFID Option cable into the USB Host Port.



3. Turn on the printer.

Does the problem remain?

Contact the next level of support.

The problem is solved.