Make sure that the tray or multipurpose feeder is not empty.
Can you receive faxes?
The problem is solved.
Go to step 2.
Check the ring count delay settings.
From the home screen, touch Settings > Fax > Analog Fax Setup > Fax Receive Settings > Rings to Answer.
If necessary, configure the setting.
Go to step 3.
Replace the toner cartridge.
For more information, see the instruction sheet that came with the supply.
Contact customer support.
Are you having issues transmitting your fax messages? Make sure that the document is loaded properly and enter the telephone number manually.
Are your fax messages not going through? Make sure that your printer is connected to a working analog telephone service.