Pull out the tray.
Warning—Potential Damage: A sensor inside the optional tray is easily damaged by static electricity. Touch a metal surface before removing the jammed paper in the tray.
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Insert the tray.
Remove the jammed paper from the fuser or duplex unit to continue printing.
Experience uninterrupted printing even when the assigned tray is empty. Follow these easy steps.