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Lexmark Cloud Services

Lexmark Cloud Services

User roles

Roles are used to manage access to specific features within Lexmark Cloud Services. A user can be assigned roles using any of the following methods:

  • Assigning roles individually—Requires assigning roles manually to each user.
  • Assigning roles through groups—Allows a set of roles to be given to users by making them a member of a group. Users can be members of more than one group.
  • Inheritance through organization roles—Automatically assigns the organization roles to all users in the organization.

Note:  For more information on user roles, see Understanding roles.

Determining what roles are needed

Before assigning roles, you must determine the features of Lexmark Cloud Services that your organization plans to use, and which individual users plan to use them.

Administrative roles for account management

There are two administrative roles for account management: the Organization Administrator and the User Administrator.

Organization Administrator

  • Role with the most privileges
  • Can manage organizational settings for your organization
  • Can manage user accounts for your organization
    • Can add and delete user accounts
    • Can add and remove roles assigned to user accounts
    • Can add and remove user accounts from groups

User Administrator

  • Can manage user accounts for your organization
    • Can add and delete user accounts
    • Can add and remove roles assigned to user accounts
    • Can add and remove user accounts from groups

For channel partners, users who manage the configuration, user accounts, or printers in a customer organization must be added to a Child Organization Access Group. For more information, see Managing the Child Organization Access Group.

The following table lists the roles required for actions to be performed in a customer (child) organization:

ActionRoles to assign to a child organization access group

Managing organizational settings

Organization Administrator

Managing user accounts

Organization Administrator or User Administrator

Managing printers

Fleet Management Administrator

Managing Cloud Print Management

Print Release Management Administrator

Roles for Cloud Fleet Management

  • Users enrolling printers in Cloud Fleet Management must have the Fleet Management Administrator and the File Service Administrator roles.
  • Users accessing Fleet Management reports but not enrolling printers in their organization must have the Fleet Management Reporting Analyst role.
  • Users enrolling a customer’s printers in Cloud Fleet Management must be added as members of a Child Organization Access Group. They must also be assigned the Partner Administrator, Fleet Management Administrator, and File Service Administrator roles.
  • Users accessing Fleet Management reports for printers in customer organizations but not enrolling printers must be added as members of a Child Organization Access Group. They must also be assigned the Partner Administrator, Fleet Management Reporting Analyst roles.

Roles for Cloud Print Management

The roles support two methods of print job submission and release: Cloud Print Management and Hybrid Print Management.

Submitted print jobs are stored in the Lexmark Cloud Service until the user releases it at a Cloud Print Management–enabled printer.

  • Users submitting and releasing print jobs using Cloud Print Management must have the Print Release Management User role.
  • Users managing Print Management for their organization must have the Print Release Management Administrator role.
  • Users generating organizational Cloud Print Management reports but not submitting and releasing jobs must have the Print Release Management Reporting Analyst role.

Roles for Hybrid Print Management

Submitted print jobs are held on the user’s workstation until the user releases it at a Cloud Print Management–enabled printer that uses Hybrid Print Management.

  • Users using Hybrid Print Management must have the Hybrid Print Management User role.
  • Users managing Print Management for their organization must have the Hybrid Print Management Administrator role.
  • Users generating organizational Print Management reports but not using Hybrid Print Management must have the Print Release Management Reporting Analyst role.
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