Open the multipurpose feeder.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
Remove the used pick roller.
Unpack the new pick roller.
Install the new pick roller.
Close the multipurpose feeder.
Changing the pick roller can prevent paper feed problems from happening again.
Learn the correct way of loading paper on the multipurpose feeder.