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Lexmark MS825

Lexmark MS825

Print crooked or skewed

Note:  Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings.

ActionYesNo

Step 1

  1. Adjust the guides in the tray to the correct position for the paper loaded.

  2. Print the document.

Is the print crooked or skewed?

Go to step 2.

The problem is solved.

Step 2

  1. Check if the paper loaded is supported.

    Note:  If paper is not supported, then load a supported paper.

  2. Print the document.

Is the print crooked or skewed?

Go to step 3.

The problem is solved.

Step 3

  1. Check the pick tire in the tray for signs of damage and contamination, and replace if necessary.

  2. Print the document.

Is the print crooked or skewed?

Contact customer support.

The problem is solved.

Updated May 2017
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