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Lexmark MX931

Lexmark MX931

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Fine lines are not printed correctly

Note:  Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages.

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Step 1

  1. Check if the printer is using a genuine and supported Lexmark toner cartridge.

    Note:  If the cartridge is not supported, then install a supported one.

  2. Print the document.

Are fine lines printed correctly?

The problem is solved.

Go to step 2.

Step 2

  1. Increase toner darkness.

    From the home screen, touch Settings > Print > Quality > Toner Darkness.

  2. Print the document.

Are fine lines printed correctly?

The problem is solved.

Contact customer support.
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