Broken fuser access latch is causing 231.13 paper jam

Issue description

This article provide information on how to solve issues with a 231.13 paper jam which is caused by a broken fuser access latch and immediately needs to be referred to the Lexmark technical support team.

Solution

If the issue does occur without any broken parts, please refer to the 'Clearing Jams’ section found in Information Center page.

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Broken fuser access latch is causing 231.13 paper jam

Issue description

Solution

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