Premature 88.47x or 88.48x replace toner cartridge error code and/or loud clicking / grinding noise

Issue Description

These error messages refer to premature replacement of the toner cartridge even if there is still some coverage left. The x in the error code (88.47x or 88.48x) refers to the toner cartridge that must be replaced:

• 88.47C or 88.48C - Cyan toner cartridge
• 88.47M or 88.48M - Magenta toner cartridge
• 88.47Y or 88.48Y - Yellow toner cartridge
• 88.47K or 88.48K - Black toner cartridge

Note:  Click the link to play a sample file of a loud clicking / grinding noise that accompanies these errors.

Solution

1. Perform a power-on reset (POR) on the printer and check if the issue persists. If the issue persists, proceed to Step 2.



2. Check if the toner door is fully closed. If the latch activation mechanism is inoperable, push the open end to engage latch fully. The latch mechanism will then be operable.



3. Reseat the affected toner cartridge and lightly shake it in all directions and place the toner cartridge back into the printer and check if the error message has been cleared. If the issue persists, call Lexmark Technical Support.