Dog‑ear folding appears when feeding in the landscape direction

Issue description

Dog‑ear folding appears on the leading edge of a statement‑size paper (5.5 x 8.5 inches) if fed in the landscape or Short Edge Fed (SEF) direction.

Solution

Perform these actions to resolve the issue:

• Flip the paper stack in the input tray.
• Use a fresh ream of paper.
• Feed the paper in a portrait orientation or Long Edge Fed (LEF) direction.