Step 1  Remove the color imaging kit, and then remove the black imaging unit. Warning—Potential Damage: Do not expose the color imaging kit and black imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum under the color imaging kit and black imaging unit. Doing so may affect the quality of future print jobs. Insert the black imaging unit, and then insert the color imaging kit. Print the document.
Is the printer printing solid color or black images? | Contact customer support. | The problem is solved. |