Paper curl

Step 1

1. Adjust the guides in the tray to the correct position for the paper loaded.



2. Print the document.

Is the paper curled?

Go to step 2.

The problem is solved.

Step 2

1. Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog.

   Notes:

   • Make sure that the setting matches the paper loaded.
   • You can also change the setting on the printer control panel. From the home screen, touch Settings > Paper > Tray Configuration > Paper Size/Type.


2. Print the document.

Is the paper curled?

Go to step 3.

The problem is solved.

Step 3

Print on the other side of the paper.

1. Remove paper, flip it over, and then reload paper.



2. Print the document.

Is the paper curled?

Go to step 4.

The problem is solved.

Step 4

1. Load paper from a fresh package.

   Note:  Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it.



2. Print the document.

Is the paper curled?

Contact customer support.

The problem is solved.