Secure Element mismatch error

Issue description

When the printer is turned on for the first time, the following error message appears along with two options:

The installed Secure Element is not recognized by the printer. If you choose to use it, the printer will erase all existing certificates and may also erase and reformat the hard disk. Otherwise, turn off the printer and remove the secure element.

• Use installed Secure Element
• Turn off, remove and install Secure Element

Solution

Click “Use installed Secure Element”.

If the issue persists, search for more information related to this issue or contact support for further assistance.