What you will see
Call Routing devices such as a STICKâ„¢ or ComSwitchâ„¢ may prevent your printer from recognizing incoming rings.
Suggested Fix
This can be fixed by adjusting a modem setting from the Fax Tech menu.
NOTE: Contact Lexmark Technical Support if you do not know how to access this menu.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Press 4 for the Modem Settings menu.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Press 0 four times(4X) until you see High Ring Impedance, and then press 8.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Press Start to Enable the setting.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Press Stop five times(5X) to return to Ready.
Still Need Help?
Please contact
Lexmark Technical Support
for additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN).Please call from near the computer and printer for technician-directed diagnostic purposes.
LEGACY ID: SO6483