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Lexmark MX826

Lexmark MX826

Dark Horizontal Bands at a Photoconductor Frequency

Affected products

Click Properties in the title section above.

What you will see

Dark horizontal bands are depicted on the printouts. See sample printout below:

Root cause

A thin horizontal band can be created if the charge or transfer clean is on for too long with a stationary drum.

Also, this defect appears to be a caused by the transfer clean being left on during a portion of a 200.15D shingle/multi-feed paper jam scenario.


The print defect degrades after multiple pages are printed. Thus, performing several test prints will fix the issue.

Still need help?

If you need additional assistance, please close this browser tab or go to the Lexmark support site, type your printer model and locate

Get in Touch with Lexmark! for contact information.
When calling for support, you will need the following:

  • Affected printer model/s
  • Printer serial number

Please be near the product/s described in this article to expedite the support process and reduce callbacks.


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