Lexmark T642
Overview
Below is a detailed list of print quality defects that can occur with the Lexmark T64x and X64x. Choose the print sample that most closely matches the defect you have encountered, and then refer to the link provided with the image for troubleshooting suggestions.
Print Samples
After Image or Ghost Image
Background (fog)
T64x&X64x Print Quality Tool ? Background (Fog)
Blank print
Dirty Print
T64x&X64x Print Quality Tool ? Hot Roll Contamination
Faint or Light Print
T64x&X64x Print Quality Tool ? Faint Print (or Light Print)
Horizontal Dark Stripes or Bands
T64x&X64x Print Quality Tool ? Transfer Roll Defect: Horizontal Dark Stripes or Bands
Horizontal White Stripes or Bands
T64x&X64x Print Quality Tool ? Transfer Roll Defect: Horizontal White Stripes or Bands
Media Damaged or Wrinkled
T64x&X64x Print Quality Tool ? Media Damage or Wrinkles
Partial Area of Image Missing
T64x&X64x Print Quality Tool ? Transfer Roll Defect: Partial Area of Image Missing
Scanner Black Page
X64x Print Quality Tool ? Solid Black Copies with 3mm White Border
Skew
Skewed print check
Solid Black Page
T64x&X64x Print Quality Tool ? Solid Black Printout, No White Border
Spots
T64x&X64x Print Quality Tool ? Transfer Roll Defect: Spots
Toner Smear/Voids
T64x&X64x Print Quality Tool ? Toner Smear
Vertical Lines or Bands: Dark
T64x&X64x Print Quality Tool ? Fuser Detack Defect: Vertical Lines or Bands ? Dark
Vertical Lines or Bands: White
T64x&X64x Print Quality Tool ? Vertical Lines or Bands ? White
Contacting Lexmark
Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN).
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.
LEGACY ID: SO6658
Print Quality Issues Caused by Supplies on the Lexmark T64x/X64x and T65x/X65x Series Printers
This article shows the primary information required to escalate print quality issues.