Affected Products:
Solution: Smart Card Authentication
Multifunction: CX725, CX727, CX820, CX825, CX827, CX860, XC4143, XC4150, XC4153, XC6152, XC6153, XC8155, XC8160, XC8163
Issue Description:
You are not able to scan to the Home Directory when SCAC is installed on the device.
Solution:
A PE-released version of firmware PP.022.076, or later,is known to address this issue.
Please contact Lexmark Technical Support and reference this article ID# SO7973 when inquiring about obtaining this firmware.
NOTE:
You may be asked to escalate this issue to confirm both causation and your printer's configuration settings.
Still Need Help?
Have the following available when calling Lexmark Technical Support;
Printer model(s)
Printer serial number
Name and version of the solution
LEGACY ID: SO7973