Smart Card Authentication
Before proceeding, make sure to fill out the Main escalation information requirement and gather the Scan to e-mail primary escalation requirements.
Detailed Scan to E-mail workflow description
Required for understanding all processes and functions of the workflow.
Step-by-step description of procedure required to reproduce the problem
Info used for simulation and analysis.
LEGACY ID: FA929
Additional requirements for workflow issue (FTP)
This article shows the additional information required to escalate workflow issues.